What is Ark Trader?
Ark Trader is a B2B trading platform developed and licensed by Ark Technologies. It combines broker administration, desktop, web and mobile trading interfaces, CRM, STP connectivity and integration tools.
Frequently asked questions
Ark Trader platform and provider FAQs
Direct answers about the product, intended customers, access channels, licensing, broker responsibilities and Ark Technologies' role.
Is Ark Technologies a broker?
No. Ark Technologies is a software provider. It does not open retail trading accounts, accept deposits, hold customer funds, process withdrawals or provide investment advice.
Does Ark Technologies accept deposits or hold client funds?
No. Ark Technologies does not accept retail deposits, safeguard customer money or process broker-client withdrawals. Those matters belong to the independent broker that issued the trading account.
Who supports an individual trading account?
The independent broker that issued the account is responsible for account access, deposits, withdrawals, execution and client support. Ark Technologies supports the licensed platform provider.
Who is Ark Trader designed for?
Ark Trader is designed for independent brokerage firms, dealing rooms, white-label operations and their authorized administrators. A broker licenses and configures the software for its own business and clients.
Which access channels are available?
The Ark product family includes Windows desktop software, a browser-based trader and native iOS and Android applications. Availability depends on the broker's license and configuration.
Which modules are part of the Ark Trader product family?
Published modules include Server Core and Feeder, Mothership, Policy Management, desktop and mobile trading, Web Trader, Mobile Admin, Ark CRM, Ark Bridge, Weekend Distribution and an administration API. Exact availability depends on the license. See the platform guide for a module-by-module summary.
How can Ark Trader be licensed?
Published plans include shared or dedicated deployment and SaaS or ownership options. Account, dealer, branding and add-on allowances vary by plan; request a current written quote from Ark Technologies.
What does white-label trading software mean?
White-label trading software is technology that a brokerage business licenses and presents to its own clients under an agreed brand and configuration. The broker remains responsible for its customer relationship and regulated activities.
Can Ark Trader connect to multiple feeds or liquidity providers?
Ark's published platform information describes multiple feeder sources and order routing to one or more connected liquidity providers. Supported protocols, providers and configuration details must be confirmed during technical scoping.
Does Ark Bridge remove trading risk?
No. Ark Bridge can automate configured STP routing to connected liquidity providers, but it does not eliminate market, liquidity, counterparty, execution, configuration or operational risk.
How long does deployment take?
Deployment timing depends on the selected license, branding, integrations, documentation and training scope. Ask Ark Technologies to include the current delivery schedule and dependencies in the written proposal.
How should I verify a broker using Ark Trader?
Obtain the broker's exact legal name, registration number and claimed jurisdiction, then verify those details through the relevant financial regulator's official register. Do not treat a platform logo or app as proof that a broker is authorized or regulated. Read the official provider notice.
What is the official company identity for Ark Trader?
Ark Trader is developed and licensed by Ark Technologies, Company No. 2456, based in Amman, Jordan. The official website is arktrader.io and the official contact email is theteam@arktrader.io.
How do I contact Ark Technologies?
Use the official theteam@arktrader.io email address, call +962 79 6981 333, or use the contact links published on arktrader.io.
Reviewed 31 August 2026