# Ark Trader: official product and entity facts

Last reviewed: 2026-09-03

## Entity

Ark Technologies (Company No. 2456) develops and licenses the Ark Trader software product family. The company states that it was established in 2019 and is located in Amman, Jordan. Its official public website is https://www.arktrader.io/.

Ark Technologies and Ark Trader are separate entity concepts:

- Ark Technologies is the software provider.
- Ark Trader is the trading-platform product family.
- Independent brokerage firms license and configure the software for their businesses and clients.

## Provider role

Ark Technologies is not a broker, custodian or investment adviser. It does not open retail trading accounts, accept deposits, safeguard customer funds, approve or process withdrawals, execute trades as the customer's broker, or provide retail investment advice.

The independent broker that issued a trading account is responsible for onboarding, account terms, deposits, withdrawals, execution, pricing, customer support, legal authorization and regulatory obligations. The presence of the Ark Trader name, interface, logo or app does not by itself show that a broker is authorized or regulated.

## Intended audience

Ark Trader is intended for brokerage firms, dealing rooms, white-label operations and their authorized administrators. It is business-to-business technology. Retail users normally access Ark Trader through the independent broker that issued their account.

## Product overview

Ark Trader combines broker operations, trader access, client workflows and connectivity modules.

### Broker operations

- Ark Server Core is the server-side foundation of the platform.
- Ark Feeder handles configured price-source and instrument distribution.
- Ark Mothership is a desktop administration environment for dealing rooms and brokerage teams.
- Policy Management controls configured client, group and dealer parameters.
- Ark Mobile Admin gives authorized dealers access to selected platform monitoring and administration functions.

### Trader access

- Windows desktop software
- Ark Web Trader for browser-based access without a desktop installation
- Native Ark Trader applications for iOS and Android

Availability, branding and supported functionality depend on the broker's license and configuration.

### Client operations and connectivity

- Ark CRM supports configured client and administrative workflows.
- Ark STP Bridge supports configured order routing to connected liquidity providers.
- Ark Weekend Distribution supports broker-defined affiliate and introduced-broker commission workflows.
- Ark Administration API gives authenticated applications access to supported broker-management functions.

Ark Bridge connectivity does not eliminate market, liquidity, counterparty, execution, configuration or operational risk.

## Licensing and deployment

Published licensing options include shared or dedicated deployment and SaaS or ownership plans. Account, dealer, branding, support and add-on allowances vary by plan. Current pricing, inclusions, exclusions, delivery timing, support scope and integration requirements should be confirmed in a written proposal from Ark Technologies.

The published delivery process is:

1. Discuss and select the license and configuration.
2. Provide required company, branding and authorized-signatory information.
3. Complete deployment and team training.
4. Confirm readiness and launch.

## Broker verification

Before sending funds to a broker, obtain the broker's exact legal name, registration number and claimed licensing jurisdiction. Verify those details through the relevant financial regulator's official register and compare the registered website and contact details with the information supplied. Do not rely on a platform logo, app-store listing, screenshot or messaging profile as proof of authorization.

Questions about an individual account, deposit, withdrawal, order or execution should be directed to the broker that issued the account. Suspected unauthorized use of the Ark Technologies or Ark Trader name can be reported to theteam@arktrader.io without sending passwords, full card information or private account credentials.

## Official URLs and contact

- Homepage: https://www.arktrader.io/
- Platform guide: https://www.arktrader.io/platform.html
- FAQ: https://www.arktrader.io/faq.html
- Provider notice: https://www.arktrader.io/technology-provider.html
- Trust Center: https://www.arktrader.io/trust.html
- Technology partners: https://www.arktrader.io/partners.html
- Privacy policy: https://www.arktrader.io/privacy-policy.html
- Email: theteam@arktrader.io
- Telephone: +962 79 6981 333
- Location: Amman, Jordan
- Company number: 2456